Accomplished Product Leader with over a decade of experience in ICT, specializing in building Generative AI APIs and no-code/low-code platforms. Proven track record of delivering scalable solutions across CPaaS, UCaaS, and CCaaS ecosystems, driving growth and innovation.
I'm an accomplished Product Leader with over a decade of experience in ICT, specializing in building Generative AI APIs and no-code/low-code platforms. My proven track record spans across CPaaS, UCaaS, and CCaaS ecosystems, driving growth and innovation at every step.
My expertise lies in leading cross-functional teams, executing Go-To-Market strategies, and managing end-to-end product lifecycles. As a key contributor to industry-defining protocols at Nokia, my work has been recognized by IETF and W3C, with multiple patents co-authored in real-time communications.
I believe in building products that not only leverage cutting-edge AI technology but also deliver genuine business value through user-centric design and strategic implementation.
Led development and launch of comprehensive Generative AI APIs including Natural Language Understanding, Automatic Speech Recognition, and Insights APIs for CPaaS, UCaaS, and CCaaS platforms.
Designed and executed comprehensive platform for conversational AI that enables developers to build sophisticated AI-powered applications without extensive coding knowledge.
Formulated and implemented AI strategy for Video APIs, leading to deployment of core AI-powered features that enhanced video communication products and boosted customer engagement.
Led development of AI-powered analytics platform at callstats.io that detects a high percentage of WebRTC and browser errors, improving system reliability and reducing customer-reported issues.
Contributed to evolution of internet protocols (HTTP 2.0 and QUIC) through research and development at Nokia, with findings presented to IETF and W3C working groups.
Innovated data center load balancing solutions for IoT while collaborating with Bell Labs, resulting in successful EU patent filing and significant operational improvements.
Sharing thoughts on product management, AI, WebRTC, and building scalable communication solutions from over a decade of experience in the ICT industry.
Agent-to-Agent (A2A) and Model-Context Protocol (MCP) are highly relevant for CPaaS providers who are building intelligent, automated, and scalable communication solutions.
Read on MediumA comprehensive guide to building production-ready video conferencing applications quickly and efficiently using modern tools and best practices.
Read on MediumWhen I do workshops, I get questions about product management books I would recommend for fellow product managers or entrepreneurs looking to enhance their skills.
Read on MediumAs a product manager, often you come across this question from your team, 'Why should we work on this feature?'. You would then pull up your product strategy and roadmap.
Read on MediumI was invited to hold a one hour round table workshop at Slush 2019. This workshop was part of the Ready to Launch event which focuses on early-stage startups.
Read on MediumOften we hear the word 'product manager', have you been wondering what are the responsibilities of a product manager or what type of skills are required?
Read on MediumI'm always excited to discuss new opportunities, innovative projects, or how AI can transform your product strategy.